We want to make sure your order reaches you quickly and safely!

• Processing Time: Orders are prepared within 1-3 business days.
• Delivery Time: Standard shipping takes 7-14 business days, while expedited options (where available) arrive in 3-7 business days.
• Shipping Costs: We offer free standard shipping on eligible orders! Expedited shipping rates apply at checkout.
• Tracking: You’ll receive a tracking number once your order is shipped.
• Delays & Support: Unexpected delays can happen, but we’re here to help if your package takes longer than expected.

At Chandelex, we promise to deliver not just stunning chandeliers, but a seamless shopping experience from start to finish. Our commitment to you includes:

• Exceptional Quality: We carefully curate only the finest chandeliers, crafted with attention to detail and designed to add elegance to your space.
• Customer Satisfaction: Your happiness is our priority. If you ever have any questions or concerns, we’re here to help with prompt and friendly support.
• Safe Delivery: We ensure your chandelier arrives safely and on time, with clear tracking and reliable shipping.
• Transparency & Trust: We stand by our products and practices, providing you with honest, clear information every step of the way.